Frequently Asked Questions

Your pet deserves compassionate, quality care. And you shouldn’t have to break the bank to access it. Dr. Kelly’s Mobile Surgical Unit offers low-cost, premium healthcare for pets of all ages. Questions? Check our most frequently asked questions below.

In regards to post op questions: You should have received a post surgery discharge instructions sheet.  Please refer to the sheet to see if the anwers to your questions are there, if not please contact us with any questions or concerns.

How does Dr. Kelly’s Mobile Unit work?

First, give us a call to Dr. Kelly’s Mobile Surgical Unit to discuss your needs and procedure availability. From there, locate one of our convenient mobile unit locations and book an appointment. Please note, we do not take appointments via Facebook or social media.

Do you work with rescue or shelter organization?

Yes! Dr. Kelly’s Mobile Surgical Unit loves to work with local rescues and shelter organizations. If you happen to be one, give us a call about setting up special surgery days at your location of choice.

Where is your mobile unit located?

We offer two convenient locations in Arizona. Choose from Tucson and Phoenix to schedule your next appointment.

What services do you offer for pets?

Dr. Kelly’s Mobile Surgical Unit offers a range of services, including spay/neuter, cherry eye removal, and microchipping. To view the full service listing, please check out our Services page.

How do I schedule an appointment?

Simple! To schedule your next appointment, please call, text, email or conveniently book online. We look forward to caring for your pet.

Do you take care credit?

We do not take Care Credit, however we do accept ScratchPay.  Please contact us for more information on ScratchPay.

Where can I view your dates and locations?

You can view all of our dates and locations on our Facebook page.

Do you declaw cats?

No

Do you do tail docking?

No we do not perform tail docking for breeding purposes however we do perform tail amputations if medically necessary.

Do you perform ear crops?

No

When is pick up after surgery?

Pick up time is dependent on what time your pet is dropped off and what procedures are scheduled ahead of your pet.  Typically your pet iwill be dropped off for 2-4 hours but timing can vary day by day.. The technicians will give you a better time range the day of. Due to limited kennel space on our mobile units, we ask that you are readily available to pick up your pet within 30 minutes after the nurses call you.

After their surgery, when can I give my pet their pain meds?

Check your post surgery discharge instructions as the doctor should have notated when your pet can receive their meds.

What is an e-collar and what is it used for?

An e-collar, as called a cone collar, is a protective medical device worn by an animal that is shaped like a cone. Its purpose is to prevent the animal from biting or licking at its body or scratching at its head or neck while wounds or injuries heal

Are your websites secure to provide my credit card information to?

Yes, the website is secured and encrypted.

Why is bloodwork recommended and what is it used for?

A doctor can recomend bloodwork for a number of reasons: if the pet is presenting with ill symtpoms, due previous medical history, or due to current diagnosis.  The doctor will let you know what reason they are recommendng bloodwork for your specific pet.  A general bloodwork panel can help show if they are any current deficiences that might cause problems with anesthesia.

Are inflatable e-collars sufficient?

Inflatable e-collars do not always work for every pet or situation.  Factors that make a difference are your pet’s anatomy and where the incision site is.